FAQ

Therri's Treasures is an online studio specializing in handcrafted designer jewelry and gifts. We are new on eCrater, but have been in business since 1993. Everything is made by hand or from ready-made components. We do not sell in bulk or wholesale. Most items are OOAK or limited editions, of no more than 6 of anything. What you see is what you get. If you have any questions please ask.
I accept returns, but I do not accept exchange or cancellation requests. I allow for a 14 day window post delivery to examine and/or return the item. It must be in good condition (not used) when it is returned. Buyer is responsible for return postage.
It takes 1-3 business days to process and ship your order. Shipping usually takes 5 to 9 business days. I use USPS Parcel Post, so tracking may not be available. If you do not receive your order within that time please contact me. The shipping time is an estimate and not a guarantee, as postal deliveries vary from state to state.
I do not issue refunds without a return. I refund full price and shipping, but the item must be in good or original condition to make a refund viable. The return must be within the 14 day window. Buyer is responsible for return shipping. I inspect each product prior to shipping so no defects or damages should occur. If your package is damaged in transit you must file a claim with your local post office. I do not refund for loss or damages.